Latest posts
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
We answered a version of this question back in July, right as the Creativity Standards changes were generating the most confusion. With a new round of questions coming in, worth an updated answer reflecting what’s changed since then. “A listing that’s been up for months just got removed. The notice is vague. What’s actually going…
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Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
“With the de minimis exemption gone, I’m not sure how to handle pricing for my international buyers anymore. Do I raise prices, add a surcharge, or just eat the cost? What are other sellers actually doing?” Given how much this has come up since the exemption officially ended last week, worth a dedicated, practical answer.…
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Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
“My views and sales dropped sharply this week with no warning. I haven’t changed anything in my shop. What happened?” A sudden, unexplained visibility drop is one of the more stressful things a seller can experience, mostly because Etsy rarely tells you exactly why it happened. Here’s how to actually investigate rather than guess. Rule…
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Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
“I finally got the option to appeal my Creativity Standards removal from a few weeks ago. Is it actually worth the effort, or am I just wasting time on something that won’t get reversed?” With the appeals process now open for a few weeks, we have enough seller reports to give a more grounded answer…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
“Every time I have an issue, I get routed through the same automated help articles that don’t apply to my situation. How do I actually get a real person to look at my case?” This comes up constantly, and the honest answer is that it takes more persistence than it should, but there are ways…
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
This is the question we’ve gotten the most since the Creativity Standards update earlier this summer, so it’s the one we’re starting with this week. A few versions of the same message, combined into one: “My listing just disappeared. The notice said it violated Creativity Standards but didn’t say what specifically was wrong. I’ve had…