Latest posts
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Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
We’ve answered versions of this question at several points throughout the year. With Easter just having passed and wedding season in full swing, worth a version specifically addressing this particular seasonal transition. “My Easter-adjacent listings dropped off hard right after the holiday. Is this normal, or should I be worried?” If your listings are Easter-specific,…
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Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
We’ve covered versions of this question throughout the year, with the answer shifting somewhat as the appeals process matured. With nearly a full year of experience behind us now, worth a version reflecting where things genuinely stand today. “I got a Creativity Standards removal this week, on a wedding-season listing I’m counting on. A year…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
We’ve covered this question at several points throughout the past year. With a new CEO now settling in and spring’s seasonal opportunities picking up, worth a version reflecting whether anything about the support experience has actually changed. “With everything going on, the new CEO, the Depop sale, does support work any differently now than it…
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
We’ve answered versions of this question at nearly every point in the year, including the version we covered during the November rush. With the timing particularly unfortunate this time, the day before Valentine’s Day itself, worth a version specifically addressing what to do when it happens right before a deadline. “One of my Valentine’s bestsellers…
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Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We’ve answered versions of this question in September and again in November. With a full year of this new cost environment now behind us, and Valentine’s Day bringing its own smaller wave of international orders, worth a version reflecting what’s actually settled into place versus what’s still evolving. “It’s been almost a year since the…
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Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
We’ve answered versions of this question in August and October. With January’s quieter pace, worth a version specifically addressing the post-holiday seasonal transition, since this time of year has its own particular explanation worth ruling in or out first. “My views dropped sharply after the holidays. Is this just the season ending, or is something…
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Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
We’ve covered this same appeals question in earlier seasons as circumstances shifted. With Christmas just days away, worth one final, timing-specific version of the answer. “I got hit with a removal this week, right before Christmas. Given how little time is actually left in the season, is it even worth appealing at this point, or…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
We’ve answered versions of this question in July and October. With this being the single busiest week for support case volume all year, worth one more pass specifically tuned to right now. “I have a real, time-sensitive issue and support is slower than I’ve ever seen it. What actually works this week specifically?” Expect this…
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
Even during the busiest week of the year, this question keeps coming in, arguably worse timed now than at any other point we’ve covered it this year, given what’s at stake this specific week. “A listing that’s been selling well all week just got removed, right in the middle of Black Friday weekend. I don’t…
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Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We answered a version of this question back in September, when the de minimis exemption had just ended. With Q4’s real volume now arriving and holiday shipping deadlines adding a second layer of complexity, worth an updated, more specific answer. “I’m getting more international orders now that the holiday season is picking up, and I’m…