Latest posts
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
We’ve answered versions of this question at nearly every point in the year. With the timing particularly unfortunate this time, the day before Valentine’s Day itself, worth a version specifically addressing what to do when it happens right before a deadline. “One of my Valentine’s bestsellers just got pulled, the day before the holiday. I…
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Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We’ve answered versions of this question in September and November. With a full year of this new cost environment now behind us, and Valentine’s Day bringing its own smaller wave of international orders, worth a version reflecting what’s actually settled into place versus what’s still evolving. “It’s been almost a year since the de minimis…
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Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
We’ve answered versions of this question in August and October. With January’s quieter pace, worth a version specifically addressing the post-holiday seasonal transition, since this time of year has its own particular explanation worth ruling in or out first. “My views dropped sharply after the holidays. Is this just the season ending, or is something…
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Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
We’ve covered this question at several points throughout the year as circumstances shifted. With Christmas just days away, worth one final, timing-specific version of the answer. “I got hit with a removal this week, right before Christmas. Given how little time is actually left in the season, is it even worth appealing at this point,…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
We’ve answered versions of this question in July and October. With this being the single busiest week for support case volume all year, worth one more pass specifically tuned to right now. “I have a real, time-sensitive issue and support is slower than I’ve ever seen it. What actually works this week specifically?” Expect this…
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Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
Even during the busiest week of the year, this question keeps coming in, arguably worse timed now than at any other point we’ve covered it this year, given what’s at stake this specific week. “A listing that’s been selling well all week just got removed, right in the middle of Black Friday weekend. I don’t…
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Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We answered a version of this question back in September, when the de minimis exemption had just ended. With Q4’s real volume now arriving and holiday shipping deadlines adding a second layer of complexity, worth an updated, more specific answer. “I’m getting more international orders now that the holiday season is picking up, and I’m…
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Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
We answered this question back in August, mostly in the context of a seasonal transition. With Halloween ending today and a huge industry news story breaking this week, worth a version of this answer specific to this particular moment. “My shop’s traffic dropped sharply right at the end of October. Is this just Halloween ending,…
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Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
We answered a version of this question back in August, when the appeals process was still new. With Q4 approaching, and the cost of a listing removal now higher given the season, worth revisiting with a heading-into-the-holidays lens. “I just got a Creativity Standards strike on one of my better-selling listings, right as I’m gearing…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
We answered this back in July, but with Q4 approaching and support case volume typically climbing alongside it, worth an updated, more current version of the answer. “I have a time-sensitive issue and the standard help flow keeps looping me back to articles I’ve already read. What’s actually the fastest path to a real person…