Latest posts
-
Mailbag: Is It Too Late to Add a New Product Line for Fall?
A reader asks if late July is too late to launch a new fall product line on Etsy. Realistic lead times for production, photography, and listing indexing.
-
Seller Mailbag: How Do I Handle a Buyer Return I Suspect Is Fraud?
A reader asks how to handle a suspicious Etsy return request. Here’s how to document the case, respond inside Etsy’s Cases system, and escalate to Support.
-
Mailbag: Should I Run a Summer Sale or Wait for Back-to-School?
A reader asks whether to discount now during the July lull or save the sale for back-to-school. Practitioner reasoning, by category, cash flow, and calendar.
-
Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
We answered a version of this exact question in our very first week of coverage last July, when Creativity Standards removals were generating confusion with no appeals path in sight. A year later, with yesterday’s news about expanded appeals coverage, worth bringing this question full circle. “With the new expanded appeals process just announced, does…
-
Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We’ve answered versions of this question at nearly every seasonal checkpoint throughout the past year. With Father’s Day’s final weekend just ahead and summer wedding season’s international orders continuing, worth a version reflecting where things stand nearly a full year into this changed environment. “It’s almost been a full year since we started this conversation…
-
Seller Mailbag: Why Did My Shop’s Search Visibility Drop Overnight?
We’ve answered versions of this question at nearly every seasonal transition this year. With graduation season’s final push having wrapped a couple weeks ago and Father’s Day, Pride Month, and wedding season all now active simultaneously, worth a version addressing this particular moment’s complexity. “My graduation-category listings dropped off after the season ended, which I…
-
Seller Mailbag: Is It Worth Appealing a Creativity Standards Strike?
We’ve covered this question at nearly every point throughout the past year, watching the appeals process mature considerably since the policy’s confused first month of removals. With summer wedding season now the priority, worth one more version reflecting where things stand. “A wedding-category listing just got flagged right as summer season is ramping up. Given…
-
Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
We’ve covered this question repeatedly throughout the year. With the new, faster Purchase Protection process now a few weeks old, and Mother’s Day, graduation, and wedding season all overlapping right now, worth checking whether anything’s genuinely different about getting help this time around. “With the new dispute process and everything else going on right now,…
-
Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
We’ve answered versions of this question throughout the year. With this week’s Purchase Protection overhaul introducing a new dimension to dispute and account issues, worth a version that accounts for the current, evolved landscape. “A Mother’s Day listing just got pulled, and I’m not sure if this is the usual Creativity Standards issue or something…
-
Seller Mailbag: How Do I Price for International Buyers After the Tariff Changes?
We’ve answered versions of this question every few months throughout the past year. With wedding season bringing its own wave of international orders, gifts for couples abroad, destination wedding guests, worth a version specific to this category. “I’m getting more international orders now that wedding season is picking up, mostly gifts for couples living abroad.…