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Latest Story
7 Ways to Handle Etsy Item Not Received Claims (2026)
A closed Etsy ‘item not received’ case can’t be appealed. Here are 7 practitioner-tested ways to handle INR claims before Q4 shipping volume ramps up.
Latest Articles
New Here? Meet Our Recurring Series
Craftsdailywire runs a handful of named series every week — here’s a recent example of each.
- Mailbag: Seller Mailbag: Why Was My Listing Removed With No Clear Reason?
- Major News: Etsy Moves to Let Sellers Appeal More Policy Violations
- Scam Watch: Scam Alert: What’s Targeting Etsy Sellers This Week
- Tool Spotlight: eRank for Etsy Sellers: How It Stacks Up Against the Free Alternatives
- Seller Tactics: The 4th of July Weekend Ahead, and the Summer Wedding Peak Still Running
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This Week on Etsy: Shipping Profile Tweaks
Small changes to how shipping profiles work in Shop Manager this cycle — nothing dramatic, but worth understanding given how much weight Etsy’s search algorithm now puts on shipping cost. What changed Etsy adjusted a few details in how shipping profiles handle multiple item quantities within a single order, refining how additional-item shipping discounts calculate…
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Week in Review — July 27, 2025
Closing out July with the boycott story still the biggest thing sellers are talking about, plus a few smaller items worth knowing. Boycott: still loose, still ongoing No major escalation since our deeper look earlier in the week, but no sign of it fading either. Message volume from concerned or protesting buyers is still elevated…
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Seller Mailbag: How Do I Actually Reach a Human at Etsy Support?
“Every time I have an issue, I get routed through the same automated help articles that don’t apply to my situation. How do I actually get a real person to look at my case?” This comes up constantly, and the honest answer is that it takes more persistence than it should, but there are ways…
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Inside the Etsy Boycott: What Sellers Are Saying
The boycott conversation we’ve been tracking for the past two weeks has a clear origin point now, and it’s worth laying out plainly what’s actually happening, since forum speculation has outpaced reporting on this one. What triggered it A portion of Etsy’s buyer and seller base began organizing a boycott of the platform this month…
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Back-to-School Keyword Guide: What Buyers Are Actually Searching Right Now
Two-thirds of back-to-school shoppers, 67%, had already started buying school items by early July 2025, the earliest point the National Retail Federation has recorded since it began tracking the question in 2018. Table of Contents Introduction Most sellers still think of back-to-school as an August event. Search volume says otherwise. By early July 2025, two-thirds…
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Marmalead for Etsy Sellers: Is It Still Worth Paying For?
Marmalead has no free tier at all, but according to the company’s own published data, shops that use it consistently outearn the average Etsy shop’s annual revenue by roughly 4 times. That gap is exactly why it’s worth understanding what you’re actually paying for before you decide whether it’s worth it for your shop. Table…
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How to Handle Buyer Messages When the Platform Itself Is the Controversy
Etsy’s own customer service standard asks sellers to respond to buyer messages within 48 hours. During a platform controversy, that clock doesn’t pause, even when half the messages arriving have nothing to do with your actual product. Table of Contents Introduction We flagged a growing boycott conversation in Sunday’s roundup, and by the middle of…
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Week in Review — July 20, 2025
A more scattered week than usual — nothing dominated the way Creativity Standards has the last few weeks, but a handful of smaller things are worth flagging. Boycott chatter is building We’re watching a growing thread of buyer and seller frustration this week tied to a specific controversial listing category that’s drawn public attention, with…
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Scam Alert: What’s Targeting Etsy Sellers This Week
A recurring feature covering the scams and social-engineering attempts actively making the rounds against Etsy sellers, since the tactics evolve constantly and most sellers only hear about a new one after they’ve already been targeted once. The “can I get your email?” message Still one of the most common opening moves against sellers, and still…
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Getting Your Shop Ready for Back-to-School Before the Rush Hits
Two-thirds of back-to-school shoppers had already started buying by early July 2025, the highest share since NRF began tracking early shopping in 2018. If you’re waiting for the rush to “feel” urgent before you prep your shop, a large share of your buyers have already started spending. Table of Contents Introduction Back-to-school is one of…